Software for Hydrosanitary Inspection and Urban Health Management

    Our software identifies critical points with real-time data and tracks every step to resolution, ensuring more efficiency and control.

    Overview

    Sanitation management in one place

    Hydrosanitary Inspection

    Receive complaints, perform inspections and follow up on irregularities until resolution.

    Geographic Intelligence

    View incidents, developments, teams and KPIs directly on the map.

    Field Teams

    Dispatch activities, track execution and log evidence through the app.

    Process Management

    Manage deadlines, owners, workflows and operational stages.

    KPIs & Reports

    Turn operational data into strategic decisions.

    Manage your Sanitation operationon a 100% digital platform

    Integrated with the public service, our system receives complaints and reports such as irregular sewage discharge into rivers and springs.

    Operational flow

    From complaint to resolution: follow the entire operational flow

    1

    Complaint received

    2

    Triage

    3

    Inspection

    4

    Team in the field

    5

    Photo recording

    6

    Notification

    7

    Resolution

    8

    History and KPIs

    Monitor everything closely and decide with more confidence

    Logging of water-quality tests and analyses

    Reports for decision-making and inspection targeting

    Thematic maps

    Monitor everything closely and decide with more confidence

    Full map visualization

    Access an interactive hydrological map and track water quality in real time at every collection point.

    Monitor historical data and make strategic decisions for sanitation management.

    Full map visualization

    Flexible to adapt to your workflow

    View complaints on the map

    Manage deadlines and activities

    Assign responsibilities and adjust processes whenever needed

    Customize flows and reports as needed

    Flexible to adapt to your workflow

    Efficient, integrated environmental management

    Our system receives reports of irregular sewage discharge and dispatches field teams via app for verification and immediate action.

    Complete monitoring with defined deadlines

    Recording of violations with photos

    Instant issuance of notifications

    Efficient, integrated environmental management
    Assets & infrastructure

    Manage sanitation infrastructure and assets with more control

    Water networks

    Collection points

    Operational infrastructure

    Equipment

    Inspections

    Operational history

    Commercial management (CIS)

    A complete commercial system for water utilities

    From customer onboarding to management reports, everything in one continuous, integrated flow — no manual interfaces, no rework.

    Customer Registry

    Full account management as the core entity. Holder vs. owner, metered condominiums, multiple units.

    Accounts and connectionsMultiple unitsFull historyDynamic fields

    Reading and Metering

    Simple, fast app for meter readers. Supports reading groups, offline work and on-site billing where applicable.

    Offline appReading groupsPhotos and recordsField printing

    Reading Review

    Back office with a contextual review screen. Automatic handling and tiered approval flows.

    Full contextAverage/minimum/new readingApproval flowsAudit trail

    Billing

    Rules engine, tariffs and municipal decrees. Versioning, retroactivity and automatic calculations with full auditability.

    Configurable tariffsRegional decreesRetroactive rulesVersioning

    Finance and Accounting

    Bank file generation, direct debit and ERP integration. Mirrored, configurable chart of accounts.

    Remittance/returnDirect debitERP integrationChart of accounts

    Flexibility

    Dynamic fields and attributes, configurable workflows and backend scripts for each concession's specific rules.

    Dynamic fieldsWorkflowsBackend scriptsStandard base

    End-to-end process

    Registry

    Customer and account

    Reading

    Field collection

    Review

    Validation

    Billing

    Invoice generation

    Collection

    Payments

    Analytics

    Insights

    Brazilian Tax Reform: dedicated tax engine

    National invoice layout plus cancellation, replacement-invoice and adjustment processes already covered for the 2026 rules.

    Technical registry (GIS)

    Integrated view of network, assets and meters

    Understand how network events affect customers and plan maintenance based on the technical registry.

    Network view and connection diagram

    GIS integration

    Event impact on affected connections

    Maintenance planning

    Network Diagram
    Integrations

    Connect with your existing ecosystem

    APIs and native connectors for the market's leading systems. Rollout without disrupting your current investments.

    SAP

    ERP

    TOTVS

    ERP

    Oracle

    ERP

    Power BI

    BI

    Banco do Brasil

    Banks

    Caixa

    Banks

    Bradesco

    Banks

    Itaú

    Banks

    Santander

    Banks

    CNAB 240/400

    Standards

    Documented REST APIs

    Full Swagger/OpenAPI documentation to simplify integration.

    Real-time webhooks

    Automatic notifications for key system events.

    Migration support

    Tools and consulting to migrate data from legacy systems.

    System screens

    Explore the platform screens

    Consumer View
    Registry

    Consumer View

    Dashboard with score, invoices, issues and the customer's event history.

    More control and agility foreffective environmental management

    Smart water-quality monitoring

    Track water quality at every collection point

    Identify and inspect nearby developments directly on the map

    Plan educational actions to reduce risks and improve awareness

    Protect the environment and public health with efficient management

    Who needs Exati's software?

    As a robust system, Exati's software is ideal for many sectors, including PPP consortia, outsourced city contractors responsible for maintaining public assets, and companies that need efficient field-team management, organized reports and proof of service. Our sanitation software is also ideal for municipalities that need to perform hydrosanitary inspections.

    Who it's for

    A solution for every operating model

    Private utilities

    Companies operating water and sewage concessions seeking operational efficiency and regulatory compliance.

    Municipal agencies

    Municipal water services that need to modernize operations without losing public control.

    State companies

    Large state operators needing scale and robustness for millions of connections.

    PPP operators

    Public-private partnership companies needing transparency and metrics for long-term contracts.

    Differentiators

    Why choose Exati

    100% digital platform

    Integrated territorial management

    Workflows that adapt to operations

    Complete traceability

    Centralized operational history

    Integrated geographic intelligence

    Optimize your Sanitation management Schedule a demo.

    FAQ

    Frequently asked questions

    Quick answers to the most common questions.